Bowl Expo 2025 Survey

BowlExpo Attendee Insurance Survey (1)

Name

First Last

Company Name

Business Insurance Agent Scorecard

For each of the following ten statements, rank your current insurance agent/agency from 1-10
(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent demonstrates a deep and thorough understanding of the insurance terms, principles and policy coverages that are important to my company.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent demonstrates a deep and thorough understanding of the insurance terms, principles and policy coverages that are important to my company.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent demonstrates a deep and thorough understanding of the insurance terms, principles and policy coverages that are important to my company.

Strongly disagree

Disagree

Neutral

Agree

Strongly agree

My agent proactively asks insightful questions about my business, and I have confidence that they fully grasp the risks that I face.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent is easy to reach when I need something, and I feel that they are personally invested in my happiness and satisfaction as their client.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent responds to communication promptly. I never have to wait more than one business day for a reply to a question or request.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent is a partner and resource whose advice I value and trust.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

At every annual renewal, my agent provides a full insurance market analysis and a stewardship report of their efforts on my behalf.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent actively advises me on broader risk management topics beyond just insurance, like crisis response plans and risk transfer strategies.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent works diligently to advocate for my best outcomes, and fights hard to deliver the best pricing/terms and the highest value.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent actively manages my insurance program, and checks in with me at least twice per year to make sure that all relevant changes in my business are proactively communicated to the insurance company.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

My agent is trusted with our company's entire insurance program, including General Liability, Property, Commercial Auto, Workers Compensation and all other business insurance policies we currently have.

Please enter a number from 1 to 10.

(1 = this statement is not at all true about my agent/agency; 10 = this statement is very firmly true about my agent/agency.)

Total Score